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Tel: 0208 363 6262

For Enfield Residents: Please use scroll button on bottom left of page to see full list.

Emergency contact numbers:

In an emergency call 999 for Police,Fire brigade or ambulance. In a non emergency call 101.

Social Services:

Social Care between 9am-5pm 0208 379 2507
L B Enfield Civic Centre (out of hours) 0208 379 1000


Chase Farm Hospital 0845 111 4000
The Ridgeway, Enfield EN2 8JL

North Middlesex Hospital
Sterling Way, Edmonton N18 1QX 0208 887 2000

Barnet Hospital
Wellhouse Lane, Barnet 0845 111 4000

Police Stations:

Edmonton- 462 Fore Street N9 101
Southgate- 25 Chase Side N14 101
Ponders End- 201-214 High St 101
Enfield- 41 Baker St, Enfield 101
Winchmore Hill- 687 Green Lanes, N21 101


Samaritans of Enfield, Haringey, Barnet 0208 368 6789
Shelter Nightline Freephone 0808 800 4444
Runaway Helpline Freephone 116000 Text 116000

Enfield Citizens Advice Bureau
Telephone assistance only on 0208 375 4170 Monday to Friday between 10:00am and 4:00pm
Telephone advice line number 0844 826 9712 Monday, Tuesday and Wednesday between 10:00am and 3:00pm

Solace Women's Aid

Enfield Outreach Tel: 0208 920 9750 Monday-Friday 9:00am to 4:00pm
Domestic and Sexual violence and counselling services for women and children.


Informed Families
(Enfield’s Family Information Service)
PO Box 56, D Block, Civic Centre Silver Street.
Enfield, Middlesex, EN1 3XQ
Tel: 0800 694 1066 (8.45-12.00 pm + 1-4.15pm Mon-Fri,except Wed when open1pm-4.15pm)
Fax: 020: 8379 3380
Age: parents or carers of children up to 20

Informed Families is a confidential service providing information on childcare and other parenting support.
Advice is given regarding finding childminders, pre-schools, nursery education and after-school clubs.

Enfield Parents and Children
The Ark, Marsh House,
500 Montagu Road, Edmonton, N9 OUR
Tel: 020 8373 2708
E mail:
Contact Name+Telephone number: Counselling and Parenting sessions; Fathers’ service and Volunteering:
Alice Martin on 020 8373 2702
Parent Partnership Service: 020 8373 2700 Opening times: 9 am – 4.30 pm

Type of service offered: Work with vulnerable children and their families offering: Counselling service (mainly for adults and family groups) Parenting classes; Self-empowerment course – I CAN; Fathers Service offering play and stay sessions in Enfield’s Children’s Centres; individual advice sessions; SRE sessions at local youth clubs; Family and Community support service: drama groups for young people who have been bullied/are perpetrators of bullying or could become victims of bullying; karate for young people at risk of antisocial behaviour; pyramid club for timid children; family learning modules e.g. healthy eating; money doesn’t grow on trees; affordable family trips and events; volunteering.

Youth engagement and peer mentoring in some CAP2 schools

Enfield Parent Partnership Service – offering free, impartial and confidential information, support and advice to parents/carers of children and young people with special educational need and/or those at risk of exclusion Transition and preference advice – supports those families who are not sure about the preferences available to them for secondary school with particular emphasis on the Somali and traveller/Roma communities

Home-Start Enfield
The Ark, Unit 1 Marsh House
500 Montagu Road
Edmonton N9 OUR
Tel: 020 8373 2716

Home-Start Enfield provides practical and emotional support to families with at least one child under the age of five.
Services include:
Outreach and family group work where parents gain confidence and meet others.
Emotional support to help parents manage and resolve problems.
Support children through creative play, listening and having fun.
Help parents with establishing routines, positive parenting, practical help and budgeting
A range of parenting courses and workshops
Information and links to organisations, including health and educational services.

Parent Support Service
Parent Support team consists of Senior Parent Support Advisers,
Parent Support Advisers and Home School Liaison Officers.
Tel: 020 8372 1500 (local Community Parent Support Adviser) or ask at local school or children’s centre.
Age: parents with children aged 0-18 who live or study in Enfield.

The service works in schools, children’s centres, family homes and in the community.
It offers practical parenting strategies, individual work and runs parenting groups and workshops

Solace Women’s Aid
Tel: Enfield Outreach: 020 8920 9750 Mon-Fri 9-4
Freephone: 0808 802 5565
Email :

Domestic and Sexual Violence Advice and Counselling Services for women and children.
Includes a wide range of services including emergency accommodation .

Two-e Information and Advice Project:
First Floor Enfield Highway Library
258 Hertford Rd, EN3 5BN.
Advice Line: 020 8805 9726 (answered during opening times only)
Office/Admin: 020 8804 5620 Opening hours: Monday, Tuesday, Wednesday 1-5pm Thursday 1pm-7pm,
Friday closed Drop-in or call for advice or an appointment during opening hours

The Ark Unit 1,
Marsh House,
500 Montagu Road,
Edmonton, N9 OUR
Tel: 020 8373 2718

Provides a range of recreational, educational activities
and counselling for children and young people of all ages and all abilities.
Also provide suport for young carers for children and young people aged 4-18

Enfield Counselling Service:
102A Church Street, Enfield,
EN2 6AR.
Tel: 020 8367 2333
Fee paying service – phone for details Email:

Offers individual counselling, couple counselling, eating disorders, group therapy.

Enfield Womens Centre:
31A Derby Road, Ponders End,
Enfield, EN3 4AJ
Tel: 020 8443 1902/020 8351 9128
Fax: 020 8351 0102
Contribution payable – phone for details
Email :

Offers a counselling service which is open to all women living in the Enfield area.
Free legal advice sessions on family and relationship law also offered on Friday mornings in Ponders End.
Phone for details.

Ebony People’s Association
215, Fore Street, Edmonton, N18 2TZ.
Tel: 020 8803 2200
Fax: 020 8803 2552
Opening times: Monday-Friday 9am – 5 pm

Black mental health organisation offering information, advice and support on all mental health issues.

Refugee Therapy Centre
1A Leeds Place, Tollington Park,
London, N4 3RF
Tel: 020 7561 1587
Fax: 020 7281 8729
Opening hours@ Monday-Friday 8.30 am – 5.30 pm

Offers psychotherapy and counselling for young people and families who are refugees and asylum seekers.

Compass Drug & Alcohol Service for Enfield
2nd Floor, Forest Primary Care Centre
308a Hertford Road London,
N9 7HD
Tel: 020 8344 3180
Fax: 020 8344 3147
Opening hours: Monday – Friday 11am to 7pm

Compass is the Drug and Alcohol service for Enfield.
It offers a wide variety of services including confidential advice and information, individual support and support groups.

Sort It! Compass Enfield
29 Folkestone Road,
N18 2ER.
Tel: 0208 360 9102
Fax:0208 360 0473
Opening hours: Monday - Friday 9.30am-5.30pm.
Evening appointments by arrangement
How to access: self referral and third party or agency referrals,
provided they are made with the full consent of the young person

A service for young people under 18 years who are resident in the London Borough of Enfield.
A young person will want to deal with their substance misuse.
A wide range of services are offered including:

Advice and information on drug awareness issues;
Harm reduction;
Training and support
Care planning
Support to carers, families and friends
Complimentary therapies

Compass –
Enfield’s Hidden Harm Parental Substance Misuse Service
29 Folkestone Road,
N18 2ER
Contact Anne-Marie Thornburn – Hidden Harm Coordinator
Tel: 020 8360 9102
Mobile: 07860 438 505
A service to parents, living in Enfield, who have issues with drugs and/or alcohol.
This includes:
A range of parenting courses designed to help parents to understand how their choices impact on their children and to make positive changes,
Support accessing other helpful services
1-2-1 suppport.

School Drugs Advisor
Tel: 020 8379 5320

Service for all young people within the London Borough of Enfield up to the age of 18 whose life chances are jeopardised through risk taking and drug use and risk school exclusions. Also, all staff who support vulnerable young people.

All Enfield support services can be found on the council website at

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